Legal / Privacy
Privacy Policy
Your data. Your farm. Your trust.
LimaBot AI is built around trusted farm data. This Privacy Policy explains what information we collect, why we use it, how we protect it, how long we retain it, and the choices available to you.
Information we collect
Depending on how you use LimaBot AI, we may collect information you provide directly to us and information generated through your use of our services.
Contact & account information
Name, email address, organization details, and other information you provide when contacting us, registering, or submitting a lead or inquiry.
Farm & agricultural data
Farm-related information, crop and field data, agricultural monitoring data, and operational information submitted or generated through the service.
Device & usage data
Information about the device and how you interact with our website or service, including usage statistics that help us understand and improve the experience.
Location data
Location information where it is provided or otherwise required to support agricultural services and farm-related insights.
How we use your information
We use information we collect for purposes including:
- Providing agricultural insights and personalized recommendations.
- Building, maintaining, and improving our services and AI models.
- Analyzing trends and improving the user experience.
- Sending important service updates, notifications, or responses to inquiries.
- Supporting agricultural research using appropriately anonymized data.
Farm data is used to generate insights for the farmer or organization it belongs to. Where the farmer or relevant partner has agreed, information may also support underwriting and risk assessment by lending and insurance partners.
Data use and responsible access
LimaBot AI is designed to turn farm data into useful, trusted information while keeping access appropriately controlled. We use data for the purposes described in this policy and aim to limit access to information to what is necessary for those purposes.
Personalized recommendations
We analyze relevant agricultural information to provide tailored insights and recommendations.
Service improvement
Data helps us improve our AI models, products, reliability, and services.
Agricultural research
Where used for research, data is intended to be anonymized or otherwise handled in a way that reduces identification risk.
Partner decision support
Where authorized, trusted farm records may support lending, insurance, and other agricultural finance decisions.
Security
We take reasonable measures to protect information against unauthorized access, alteration, disclosure, or loss. Access to data is limited according to the needs of the service and the permissions applicable to the information.
No internet-based service can guarantee absolute security. If you believe your information or account has been accessed improperly, please contact us promptly.
Data retention
We retain information for as long as necessary to provide our services, support legitimate business and operational purposes, and comply with applicable legal obligations.
Standard retention period
24 months after last activity, unless a longer period is required or permitted.
You may request deletion of your information at any time, subject to information we are required or permitted to retain for legal, security, or legitimate business purposes.
Your choices and rights
Depending on your relationship with LimaBot AI and applicable law, you may ask us to:
Access your data
View or receive a copy of personal information we hold about you.
Correct your data
Update or correct information that is inaccurate or incomplete.
Request deletion
Ask us to remove your information from our systems, subject to applicable exceptions.
Control processing
Ask about or exercise available choices regarding how your information is processed.
To make a request, contact us using the details below. We may need to verify your identity before completing a request.
Cookies
We may use cookies and similar technologies to provide essential website functionality, remember preferences, understand usage, and improve our services.
Essential cookies
Support basic website functionality and security.
Functional cookies
Help remember preferences and settings.
Analytics cookies
Help us understand how the website is used and improve it.
Marketing cookies
Where used, help us understand the effectiveness of marketing activities.
You can manage cookies through your browser settings, including blocking cookies, deleting existing cookies, allowing only certain categories, or setting preferences for individual sites.
Contact us
If you have questions about this Privacy Policy, our data practices, or a request concerning your information, contact us at privacy@limabot.ai.
For data-protection questions, you may also contact our Data Protection Officer at dpo@limabot.ai.
Changes to this policy
We may update this Privacy Policy as our services, data practices, or legal requirements evolve. Where appropriate, material changes will be communicated through our service or to registered users.
Last updated: March 2025.